Privacy Policy

Unplug Solar ("we," "us," or "the Site") is a lead-generation service. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our quiz, document upload, and demand letter tools.

Contact information: name, email address, and phone number when you submit the quiz or the demand letter form.

Quiz responses: details about your solar contract, provider, monthly payment, escalator, and your goals for exiting.

Uploaded documents: solar contracts or related documents you optionally upload for analysis.

Technical data: standard server logs such as IP address, browser type, and pages visited, used to operate and secure the Site.

We use your information to: generate your personalized AI analysis and demand letter; share your inquiry with our team so a representative can follow up about your exit options; respond to your requests; and improve the Site's content and performance.

The primary purpose of this Site is to connect you with our team. When you submit the quiz or demand letter form, your contact information, quiz answers, and uploaded documents are shared with our team for follow-up and service delivery. We do not sell your personal information to unrelated third parties.

Your quiz answers and document contents are processed by AI services to generate your analysis and demand letter. These AI providers process data on our behalf solely to deliver the requested output.

Your information is stored in our cloud backend with encryption in transit and at rest. Access is limited to authorized personnel. While we take reasonable measures to protect your data, no method of transmission or storage is completely secure.

We retain your information for as long as needed to provide the services described above, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 9).

By submitting your contact information, you consent to be contacted by phone, email, or text. You may opt out of marketing communications at any time by replying STOP to text messages, using unsubscribe links in emails, or contacting us directly.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact Unplug Solar.

The Site is not directed at children under 18, and we do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.